Clara Shih is CEO and founder of Hearsay Social and member of the Starbucks Board of Directors. A pioneer in the social media industry, Clara developed the first social business application in 2007 and is a New York Times-featured bestselling author. She has been named one of Fortune’s Most Powerful Women Entrepreneurs, Fast Company’s Most Influential People in Technology, and Businessweek’s Top Young Entrepreneurs. Based in Silicon Valley, Hearsay Social provides social business software for relationship managers to attract, retain, and grow customer relationships using popular social networks. Clara previously served in a variety of technical, product, and marketing roles at Google, Microsoft, and Salesforce.com.
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